“The achievements of an organization are the results of the combined effort of each individual.” —Vince Lombardi
Leslie Graham, MHSA, President and Chief Executive Officer
Ms. Graham has dedicated her career to improving health care quality and access while managing costs. Her experience includes leadership roles in primary care and community health centers, health care information technology companies, and as a founding vice-president of the international practice for a national consulting firm working with health care systems in the Middle East and Latin America. Prior to her role as CEO of the Primary Care Coalition Ms. Graham served as a Senior Vice President at the Delmarva Foundation for Medical Care where she developed a roll out strategy for the Health Benefits Exchange assistor program for the State of Delaware. She managed a variety of other population health and quality improvement initiatives.
Rosemary Botchway, MS, Director, Center for Medicine Access
Rosemary Botchway began her employment with the PCC in 2003 as the Manager of the Community Pharmacy and MedBank programs and has been promoted to the position of Director of the Center for Medicine Access. Prior to joining the PCC, Ms. Botchway worked with Medstar Health Visiting Nurse Association as a Manager of Reimbursement, providing oversight for third party payment of services and generating $7.5 million in annual revenue. Her knowledge and expertise includes Medicare, Medicare Secondary Payer, Medicaid, Managed Care networks, and Ryan White Title 1 services. She has over 20 years of health services administration and management experience in community nutrition programs, HIV/Aids services, home health and hospice services, services for the mentally ill, and recruiting and managing personnel in health care facilities and clinics. Ms. Botchway is a 2004 recipient of the Mary C. Jackson Award and in 2011, Ms. Botchway was appointed to the CMS’ Innovation Advisors Program for “Pharmacy Collaborations for Better Health.”
Fareed Anjum, Director, Clinical IT Systems
Barbara Hoffman Eldridge, MBA, PA-C, Manager, Quality Improvement and Outcomes
Barbara Eldridge joined the PCC in 2008. As a nationally certified Physician Assistant and professional manager, Ms. Eldridge brings a wealth of clinical and administrative expertise, including oversight of quality improvement and quality assurance activities. Prior to joining the PCC, Ms. Eldridge worked as a Physician Assistant in adult medicine, a medical center and multi-center area administrator with Kaiser Permanente in the Mid-Atlantic States Region, a project director for clinical quality and measurement with the Council for Affordable Quality Healthcare in Washington, DC, and a division director with the Centers for Medicare & Medicaid Services in Baltimore, Maryland. She has consulted on measures development, process improvement, and team development, and served as an adjunct professor at the graduate level with the Johns Hopkins University School of Medicine’s School of Professional Studies in Business and Education. Ms. Eldridge currently serves as project manager for PCC’s patient-centered medical homes project funding by CareFirst. She leads the Quality Health Improvement and Medical Directors Committees, the annual Montgomery Cares quality assurance site reviews, and other quality initiatives.
Maricel Claro, CPA, Controller
Ms. Claro joined PCC in 2016 and became directly responsible for the organization’s overall accounting practices, while managing the daily operations of the Fiscal Department. Over her 18-year career, she has gained an extensive array of experience in both non-for-profit and private organizations, specifically in the Financial Management and Reporting, Auditing, General Accounting, Payroll, Process Improvements, System Conversion and Implementations. Prior to joining PCC, Ms. Claro had earned her CPA License in the Philippines and expanded her career in the US and served in various Managerial and Senior level finance roles in some non-for profit and private sector entities including a large Health Care System in Seattle, WA and a $800B Billion Dollar federally funded not-for-profit organization in Washington, DC where she was involved in the successful preparation and submission of proposals, administration, and financial management and clean audits of such awards and sub-awards. Ms. Claro is also very passionate about helping others through health and fitness and truly support PCC’s mission and vision.Mary Joseph RN, BC, CPHQ MaryJane_Joseph@PrimaryCareCoalition.org
At the Primary Care Coalition, Ms. Joseph is the project manager for multiple projects working to improve the health of those served by the safety-net clinics. She provides the Montgomery County safety-net clinics with process improvement training in the areas of preventative health, diabetes and behavioral health. She is also responsible for the development and implementation of patient navigation/care coordination services for the Montgomery County’s Montgomery Cares program. As part of the patient navigation services Ms. Joseph developed care management software to assist the clinics in tracking patients needing a specialized level of care.
As the Sr. Director of Behavioral Health for United Health Care and Director of Nurses at Potomac Ridge Hospital Ms. Joseph has worked in program development, management and administration. She is a past board member of The Case Management Society of America and Potomac Ridge Behavioral Health Board of Governors and currently serves on the Mansfield Kaseman Clinic Board and the MedStar Montgomery Medical Center Advisory Task Force.
Thomas Lewis, MD, Chief Information Officer
For the past 35 years, Tom Lewis has been involved in the application of information technology to patient care and clinical research. Projects have ranged from the design and development of application and systems software to enterprise wide responsibility for the selection, installation, operation, and evaluation of mission critical, high performance, secure systems. This includes 27 years of professional medical informatics experience at the National Institutes of Health Clinical Center, including the design, implementation, and management of information systems for patient care and clinical research, with special emphasis on the design and construction of large databases for clinical research. For ten years Dr. Lewis has applied his skills to bring the benefits of health information technology to low income, uninsured patients in the safety-net settings of Montgomery County, Maryland. He is also the Principal Investigator for an Agency for Healthcare Quality and Research Implementation Grant to build a “safety net Regional Health Information environment” to link safety net providers in the Washington, D.C., Montgomery County, and Northern Virginia region.
Nneka J. Madu, MPH, Program Manager, Breast Health Quality Consortium
Nneka Madu manages the Breast Health Quality Consortium, a four year project designed to improve the quality of breast health care throughout the National Capital Region by identifying and reducing disparities in service delivery. She oversees the quality improvement feedback loop between PCC, our BHQC partners, and community stakeholders. Ms. Madu comes to PCC with an expertise in program planning, monitoring, and evaluation. Prior to PCC, Ms. Madu developed the DC Health Link Assister Program performance monitoring and evaluation protocol and evaluated program outcomes for community health worker programs in DC, Maryland, and Northern Virginia.
Marisol Ortiz, Program Manager, Care for Kids
Marisol Ortiz has been the Program Manager of the Care for Kids program since 2005 and has worked with Care for Kids since 2000. The Care for Kids Program provides high-quality medical services to children who cannot afford health insurance and are not eligible for other state and federal programs. Ms. Ortiz provides overall direction and guidance in day-to-day program management, including program development and implementation; staff management and development; provider contract management; database development and management; the monitoring of grant criteria, budgets, metrics, reports, and outreach activities. She is also the primary liaison for network providers. Ms. Ortiz collaborates with PCC senior staff to ensure the functionality of the relational database currently utilized by her staff, as well as the acquisition of essential grants for data and clinical measures management. Ms. Ortiz has been instrumental in the growth and development of the program to promote the county’s aim that every child has adequate health care.
Jennifer Pauk, MPH, LCSW-C, Program Director, Montgomery Cares Behavioral Health
Jennifer Pauk oversees the administration of the Montgomery Cares Behavioral Health Program, which integrates behavioral health services into primary care, safety-net clinics. Her role includes oversight of program, budget, and contracts and clinical supervision of behavioral health staff located at three partner clinics. She also provides input at the PCC on behavioral health issues as they relate to other programs and policies. Ms. Pauk has worked extensively with immigrant and underserved populations in community health settings, among the migrant farm worker population, and at a school-based wellness center. She served as a Peace Corps Volunteer in Mali, and also worked as a Human Rights Observer for the OAS-UN Mission in Haiti.
Hillery Tsumba, Director, Strategy and External Affairs
Hillery Tsumba is responsible for communicating the vision, mission, and impact of PCC to our many partners and stakeholders, including members of the Montgomery County Council, county staff, clinical sites, the patients we serve, the media, and the general public. She liaises with program managers to identify stories, craft and execute communications plans, develop creative concepts, and manage the creation of communications materials in a variety of formats including print materials, social media, news releases, and more. She hopes to inspire people to support PCC with financial or in-kind gifts by raising awareness of the positive impact our programs have on the community. Ms. Tsumba has a background in strategic communications and comes to PCC from a social marketing firm based in Alexandria, VA. She has previous experience working on health communications at the local, state, and national levels.Benjamin Turner, MPP, Program Manager Ben_Turner@PrimaryCareCoalition.org
Benjamin Turner oversees the performance management of the Capital Region Health Connector Entity, responsible for outreach and in-person enrollment assistance for the Affordable Care Act (ACA) in Montgomery and Prince George’s Counties. He manages the data tracking and case management system that serves the county agencies and twenty community organizations that work within the Connector Entity. He oversees data analysis to help coordinate local activities and generate strategies to increase ACA enrollment. Mr. Turner also supports other PCC projects, using data analysis and process improvement methods to improve access and quality of healthcare in the safety-net system. Prior to joining PCC, Mr. Turner’s worked as a community organizer, at a local safety-net clinic, and in policy advocacy for national immigration reform.