Collaboration: The Key to Success

Working together to get things done

The PCC prides itself on working through collaborations. We use a data driven approach to continuous improvement; and, we work to integrate and mobilize policy makers, hospital systems, safety-net clinics, social service organizations, and individual health care providers to create a system of care for our most vulnerable neighbors.

With headquarters just outside the nation’s capital, the PCC operates in a resource rich community. Local governments are well funded, national and community foundations are active, and the region is bustling with organizations doing every manner of social service work. Our challenge is to leverage, align, and focus resources to achieve the best results possible results that benefit our partner organizations and have a positive impact on the lives of the people we serve.
We bring stakeholders together to develop a common knowledge base by sharing perspectives, experiences, and best practices. Through regular meetings and transparent communication we work together to identify redundancies, improve processes, and leverage the strengths of each organization to create systems and structures that support lasting change.

Process Improvement 1That is why the PCC approach to collaboration is data-driven and results oriented. Constant data collection allows us to see what aspects of a program or initiative are working well, and to identify opportunities for improvement. No aspect of our work happens in isolation, so we work with our partners on an ongoing basis to collect and analyze data, evaluate impact, and make changes to improve the process.
Examples of current collaborations include:

Care for Kids — Through partnerships with private practices, safety-net-clinics, school based health centers, Kaiser
Permanente, and the Montgomery County Department of Health and Human Services, Care for Kids provides low-cost
primary and specialty care to the children of low-income families in Montgomery County who are not eligible for other state and federal health insurance programs.

Montgomery Cares — Montgomery Cares provides affordable primary and preventive care to low-income adults who are not eligible for state or federal health coverage. Montgomery Cares is a public-private partnership administered by the PCC and composed of 12 independent safety-net clinics, four hospital systems, individual providers, and the Montgomery County Department of Health and Human Services.

Project Access — Project Access is a specialty care referral network administered by the PCC. It is composed of a dedicated group of health care specialists, local hospitals, and diagnostic facilities that participate in a coordinated effort to help low-income members of our community gain timely access to specialty care and potentially avoid acute hospitalizations and expensive medical bills.

The Breast Health Quality Consortium — The Breast Health Quality Consortium is a regional learning collaborative of more than 40 provider organizations—from primary care providers to radiology centers and hospitals—all committed to making improvements in their own processes and to the overall breast health care system.

H.E.A.L.T.H. Partners — Over the course of an illness, a person may experience multiple care transitions. The H.E.A.L.T.H. Partnership is a coalition of 13 organizations working together to coordinate care across these transitions for older adults who live in the Holly Hall Apartment facility operated by the Housing Opportunities Commission of Montgomery County, Maryland. The Goal of the H.E.A.L.T.H. Partners is to reduce preventable readmissions and inappropriate use of hospital emergency departments by 20 percent over three years.